Broadwater Down Primary School

Growing to Learn, Learning to Grow

Family Support Adviser


Who am I?

My name is Libby Wilmshurst; I am the Family Support Adviser (FSA) at Broadwater Down Primary School.


What do I do and how can I help?

My role is to provide support and information to families with children at the school. I would like to stress that I am here to support parents and carers as well as children. I offer support and advice on a whole range of issues that may be impacting on parents’, carers’ or children's well-being at school or home.

I am available for informal chats, drop-ins, appointments and if needed home visits, so please feel free to come up and say hello.

An integral part of my role is linking families with other agencies, both statutory and non-statutory such as School Nurses, Education Welfare Service, Citizens Advice Bureau, Counselling Services, etc.

In addition I also work with families to ensure that their children attend school regularly. When the need arises I will link in with the Schools' Attendance Officer and work closely with them to improve individual and whole school attendance.

If you think I can help in anyway, even if it is simply to provide a listening ear on a bad day, please feel free to contact me. Anything discussed will be treated in confidence, with the exception of matters relating to Child Protection concerns. Whilst I may not always be able to help directly, I will always do my best to put you in contact with someone who can. If necessary, I can provide on-going support.


When am I at Broadwater Down?

My working hours at Broadwater Down are Tuesdays and Fridays between 8:30am and 4:30pm.


How can you contact me?

  1. In person - I can normally be found on the playground at drop-off and pick-up times or in the School Office on Tuesdays and Fridays.
  2. By telephone - via the School Office on 01892 527588
  3.                   or my mobile on 07549 980841
  4. By email
  5. My email account is only accessed by me and therefore is confidential.