Broadwater Down Primary School

Growing to Learn, Learning to Grow

Family Support Adviser

Who am I? 

My name is Libby Wilmshurst; I am the Family Support adviser (FSA) at Broadwater Down Primary School. 

When am I at Broadwater Down?  
My working hours at Broadwater Down are Mondays and Tuesdays between 8:30am and 4:30pm. 

What do I do and how can I help?   

My role is to provide support and information to families with children at the school. I offer parentscarers and children support and advice on a whole range of issues that may be impacting their well-being at school or at home. I am available for informal chats, drop-ins and pre-arranged appointments. 


An integral part of my role is linking families with other agencies, both statutory and non-statutory such as School Nurses, Education Welfare Service, Citizens Advice Bureau, Counselling Services, etc.  
In addition, I also work with families to ensure that their children attend school regularly. When the need arises, I will link in with the Schools' Attendance Officer and work closely with them to improve individual and whole school attendance.  


If you think I might be able to help you or your child in anyway, even if it is simply to provide a listening ear on a bad day, please feel free to contact me. Anything discussed will be treated as confidential, with the exception of matters relating to Child Protection concerns. Whilst I may not always be able to help directly, I will always do my best to put you in contact with someone who can. If necessary, I can provide on-going support.  

How can you contact me?   

  1. In person - come in to the main school office and ask to see me. 

  2. By telephone - via the School Office on 01892 527588  
    or my mobile on 07549 980841 (only on during working hours)  

  3. By email - fsa@broadwater-down.kent.sch.uk . My email account is only accessed by me and is therefore confidential.