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Welcome To

Broadwater Down Primary School

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  1. Our Community
  2. Parents


At Broadwater Down we believe strongly in the partnership between parents and school to support all children. We know that by working together we can get the best for every individual and our door is always open to discuss support, issues and ideas.

Please find below some answers to common enquiries from parents. There are separate pages with information about: Uniform, School Meals, and Parent View.



ParentMail is the communication channel that we use as a school to share information, letters and events with parents. To find out more please click on our parent mail letter here: ParentMail letter

 To set up your account please download the ParentMail app or follow the link within the email you received from info@parentmail.co.uk. If you are new to our school or have missed this communication then please email the school office at office@broadwater-down.kent.sch.uk to request a new link. Once you have set up your account follow this link to login to your account: https://www.parentmail.co.uk/login/  

For further support or FAQ (Frequently asked questions) please go to the ParentMail website for advice https://www.parentmail.co.uk/support/parent-support/  

 To pay for items using your ParentMail account please follow the instructions below.  

Go into your ParentMail account as normal. On the left hand side select ‘Payments’. At the bottom go to 'Shop'. You can then put items in your basket and when you are ready go to checkout to pay for these items. 


Severe Weather Plan

As a fundamental principle every effort will be made to keep schools open, even if only limited numbers of pupils can attend. However, schools may close due to ‘unavoidable’ circumstances. Those circumstances being that it is no longer safe for staff or pupils to be onsite.

 We recognise that it is important our school remains open so parents are able to work and pupils can continue with their learning. Broadwater Down Primary School will make every effort to prepare for severe snow/ice this winter by gritting pathways, maintaining heating equipment and generally being prepared.

However, if we do experience severe snow/ice resulting in hazardous conditions, we may have to take the decision to close the school. Once this decision has been made we will notify parents via the school website www.broadwater-down.kent.sch.uk in the first instance, as soon as is possible, and then on the Kent Closures website www.kentclosures.co.uk.  

What can you do to help?

  • Please visit kent.gov.uk/winter for more information about gritting routes and travel issues around Kent so you can plan your journey.
  • Don’t forget suitable warm clothing for your child – gloves, hats, scarves, wellies and a change of clothing.
  • If you are a working parent or feel you may have a problem with a sudden earlier pick up, please put a backā€up plan in place with another family member or parent and inform the school. This will allow staff to leave earlier for their safety if weather deteriorates.

Please be aware that sometimes a decision can only be made once the school know how many staff members have safely made it in or may have to change a decision based on new information.  Forecasts are not an exact science but all that we have, so please have patience and be prepared.


Here For You - Cost Of Living Support

The current economic climate makes things challenging for everyone and we know that this can cause increased stress at home for parents and children alike. Please find below some useful links and advice about coping with the cost of living, but please also get in touch if your family are finding things difficult. Our team in school will do everything we can to help you.